EOSNEWYORK.COM SHIPS TO ALL 50 STATES, SELECT
USPS: ORDERS WILL ARRIVE WITHIN 3-5 BUSINESS DAYS, FOLLOWING CREDIT CARD AUTHORIZATION. ALL DELIVERIES ARE HANDLED BY USPS.
GROUND 3-7 DAYS $6.95
OVERNIGHT SERVICE 1 DAY $19.99 IF WE HAVE QUESTIONS ABOUT YOUR ORDER, WE WILL CONTACT YOU BY PHONE OR EMAIL. PURCHASING AND RETURN POLICY CONCERNING PURCHASES OF EOS PRODUCTS FROM DEALERS OTHER THAN THIS WEBSITE OR AUTHORIZED DEALIERS LISTED ON THS WEBSITE: IT IS POSSIBLE TO FIND YOURSELF IN A SITUAION WHERE YOU WILL FIND AN EOS WATCH WITH A LOWER PRICE OFFER. PLEASE BE ADVISED THAT THESE WATCHES COULD BE DISCONTINUED MODELS THAT WE DO NOT STOCK PARTS FOR, OR THAT THEY MAY NOT BE SERVICEABLE. WE CARRY ALL PARTS FOR EOS WATCHES SOLD ON THIS WEBSITE.
INTERNATIONAL 6-10 BUSINESS DAYS $35
OUT OF STOCK ITEMS
OCCASIONALLY, HIGH DEMAND CAUSES US TO RUN OUT OF CERTAIN ITEMS. IF WE DO NOT HAVE AN ITEM YOU HAVE ORDERED IN STOCK, WE WILL SEND YOU A NOTIFICATION BY EMAIL. IN THE EVENT THAT THIS OCCURS, YOUR CREDIT CARD WILL NOT BE CHARGED.
RETURNS AND EXCHANGES
RETURNS WITH A COPY OF ORIGINAL SALES RECEIPT:
UNWASHED, UNWORN, OR DEFECTIVE MERCHANDISE MAY BE RETURNED FOR ANY REASON WITHIN 14 DAYS FROM THE DATE OF PURCHASE WITH A COPY OF THE ORIGINAL SALES RECEIPT. REFUNDS WILL BE ISSUED EITHER IN THE ORIGINAL FORM IT WAS PAID, OR BY MAILED CERTIFIED FUNDS IN THE CARDHOLDER'S NAME. ANY EXTERNAL DAMAGE, DUE TO USE OR
RETURNS WITHOUT A RECEIPT:
MANAGEMENT RESERVES THE RIGHT TO REFUSE ANY RETURNS WITHOUT A RECEIPT.
RETURNING OR EXCHANGING ITEMS BY MAIL
FOLLOW THESE INSTRUCTIONS TO RETURN ANY EOSWATCHES.COM PURCHASE BY MAIL.
1. MAKE A COPY OF YOUR ORIGINAL SALES RECEIPT TO BE SENT TO US.
2. PLEASE MARK ON THE COPY THE ITEM(S) YOU ARE RETURNING AND NOTE THE REASON WHY.
3. PACK AND SEAL YOUR RETURN SECURELY, IN THE ORIGINAL PACKAGE IF POSSIBLE. AND REMEMBER TO INCLUDE THE COPY OF THE SALES RECEIPT. PACKAGES MUST BE PREPAID. WE DO NOT ACCEPT C.O.D. DELIVERIES.
4. MAKE SURE TO ENTER YOUR RETURN ADDRESS AND OUR MAILING ADDRESS AS FOLLOWS:
CASEOLOGY
EOS ONLINE RETURN
20 JAY ST UNIT 933
BROOKLYN, NY 11201
CREDIT CARD REFUNDS
ON RETURNS, WE CAN ONLY CREDIT THE CREDIT CARD USED FOR THE ORIGINAL PURCHASE. PLEASE ALLOW APPROPRIATE CYCLES FOR THE REFUND CREDIT TO APPEAR ON YOUR STATEMENT.
METHODS OF PAYMENT: EOSNEWYORK.COM ACCEPTS THE FOLLOWING CREDIT CARDS:
CANCELING OR CHANGING ORDERS: IF FOR ANY REASON YOU WOULD LIKE TO CANCEL OR CHANGE YOUR ORDER WITH EOSNEWYORK.COM, PLEASE CALL 800.939.1367 AS SOON AS POSSIBLE. WE WILL DO EVERYTHING THAT WE CAN TO ACCOMMODATE YOUR REQUEST. KEEP IN MIND THAT OUR SYSTEM IS DESIGNED TO FILL ORDERS AND GET THEM ON THEIR WAY AS QUICKLY AS POSSIBLE. AS A RESULT, WE CANNOT CANCEL OR CHANGE AN ORDER ONCE IT HAS ENTERED THE SHIPPING PROCESS.
IF WE ARE UNABLE TO PROCESS YOUR CREDIT CARD, PLEASE CHECK TO ENSURE YOU ENTERED THE CORRECT NUMBER AND EXPIRATION DATE, AND THAT THE BILLING NAME AND ADDRESS YOU ENTERED MATCH YOUR CARD STATEMENT EXACTLY. PLEASE REFER TO YOUR CREDIT CARD COMPANY IF THIS PROBLEM PERSISTS.
TAX POLICY
CASEOLOGY COLLECTS SALES OR USE TAX ONLY IN THE STATE OF
PRICING POLICY
OUR ONLINE MERCHANDISE PRICES TYPICALLY MATCH THOSE OF OUR RETAIL MERCHANDISE. AT TIMES THERE MAY BE DIFFERENCES DUE TO SPECIALS, SALES AND REGIONAL DIFFERENCES. PLEASE NOTE PRICES ARE SHOWN IN US DOLLARS ONLY.
